FAQ

Our officer will be waiting for you at the exit gate after the completion of the luggage and customs procedures, with a logo sign, an A4 size sign with your name or the word you specify.

Before boarding any vehicle, please call us on the cell phone numbers we will give you or on our contact page.

You will not be charged extra for a possible delay during your arrival at the airports. If there is a delay, you must notify us by phone, sms or whatsapp.

In order for families with children to travel safely with their children, we provide (at least 1) free child seat in our vehicles. Please be sure to inform us if you need a child seat at the time of booking.

Yes, all vehicles of our Masal Vip Transfer company are air-conditioned.

Our transfer staff will take you to the terminal where your flight will depart.

It is at your discretion to tip in proportion to your satisfaction with the service you receive.

The price list is published up to date on our website. The published prices are the price of the vehicle and the cost of one/one way transportation. If you cannot access the price information for your desired destination on our website, please fill out the online contact form or call us to find out the pricing. Our prices include 18% VAT.

Toggle ContentFor reservation, you need to fill in the reservation form on our web page and send it to us. If there is less than 24 hours left to your reservation time, you can make your reservation by calling or sending sms (+905336348498).

No, you will not pay any fees other than the transfer service fee indicated.

Our reservation system is available online 24/7.